A front line auto company, Truck Masters, based in Ikeja, Lagos, has shown its strength in the area of after-sales services as it recently conducted auto journalists around its facilities as well as delivered a training session to the journalists.
This, the company says, is in furtherance of its mission and core value in developing local skills in automotive industry through sole or joint initiatives for technical training and development in Nigeria.
Briefing the journalists at the opening session at Truckmasters headquarters, the company’s Executive Director, Dr. Oseme Oigiagbe said “It is our view that once in a time, journalists who cover the industry should have a comprehensive knowledge or skills around the sector, not only by writing but also by involving self in a Do-it-yourself approach.
Cletus Okenweze, the training centre manager, who was saddled with the responsibility of the training, took the journalist in an hour long interaction session on how auto body repairs are carried out even in a do it yourself approach.
Dr Oseme later took the class room again and fielded questions and answers, and moved the journalists to a practical session where they were shown how the chassis of a vehicle look like and then went through their diagnostic centre, workshop, painting lobby *Baking( and also the spare parts section all manned by trained auto executives.
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According to Oseme, “a major focus of our business is the provision of after sales services on a multi-brand basis through our well-equipped workshop for passenger and commercial vehicles. We also have the capacity for the maintenance of any firm’s fleet of passenger and commercial vehicles with a lot of benefits to give the firm the better span of control over fleet asset management and running costs, also to conveniently drive maintenance cost down by 10 per cent.
Oseme affirmed “Truckmasters operates a technical training school in collaboration with federal government of Nigeria through the agency of the Industrial Training Fund (ITF) and the Nigerian Employers Consultative Assembly for training and development of technical skills for the auto industry. The company also runs Driver Training Programme for commercial vehicles (Truck) drivers and refresher training for drivers of Executives or high net worth individuals to acquaint them with modern technology and inculcate soft skills and right behavior.”
At the end of the training/workshop session, Mr. Tony Arenyeka, MD, Truckmasters said he was delighted to have the auto journalists around “I am most delighted to have all of you here, to be part of what we do, to be part of our life, we welcome you and also back here once more. I believe that the high point of this training should be the free training workshops and simulation exercises powered by us and the free range of auto-diagnostics and repair services offered to your exclusive learning.”
In his remarks, the chairman of the Nigerian Auto Journalists Association, Mr Frank Kintum thanked the management of the company for the training. He also urged other companies to emulate TruckMasters.
Truckmasters Nigeria Limited, a one-stop custom experience centre for automobile owners. Though Truckmasters holds authorized dealership status for Hyundai, Forland, GAC and Isuzu brands, it runs multi-brand aftersales workshop for all popular auto brands at its all-equipped workshop for passenger and commercial vehicles.