By OKOSUN DEENIS
Since Uber began operation in Nigeria few years ago, it has witnessed an unprecedented enthusiasm from huge passenger’s influxes.
National Daily check revealed that within the short time of its operations, Uber has grown its passenger traffic exponentially; making it one of the best taxi services in Nigeria at the moment.
Despite recent competition by other taxi operators – private or companies, the high class brandishing latest car model, Uber remains unparalleled.
National Daily gathered that Uber started operation in 2009 with a view to resolving a simple problem – how do you get a ride at the touch of a button?
However, with barely eight years of its existence in over 475 cities in over 75 countries including Nigeria and spanning six continents, it has recorded over two billion trips.
However, despite plethora of achievements, the major problem is grappling with greater challenge: reducing congestion and pollution in cities by getting more people into fewer cars.
According to Samantha Allenberg, in charge of Communications in Africa, Uber is a technology software application, and they don’t own any car or employ any driver, but they partner with independent contractors (driver-partners) who pay a service fee on every trip for lead generation software.
It was further learnt that Uber is not a taxi or transport company as a result the idea of having UberTaxi or UberCab does not exist rather, it was disclosed that the app that exists on users of the service smartphone or desktop is Uber.
Unfortunately, in recent times, with avalanche of complaints from few passengers coupled with the sophistication of crime in the society, some riders are getting apprehensive; especially now that armed robbers have robbed some drivers, killed another while some dubious drivers in their fleet have robbed passengers of their valuables – money and expensive phones.
Regrettably, things seem to be on the decline for the company with the avalanche of crime associated with it in recent times coupled with other competitors in the taxi business.
While armed robbers are targeting cars in their service, so also some private taxi drivers are jealous of the success achieved by Uber.
Investigation, however, revealed that some dubious drivers with criminal intention have fought tooth and nail to secure a slot using Uber service. The moment they have unfettered access, they collude with criminals to attack passengers when they know such person has expensive valuables and money on him/her and dispossess them of it.
Robbers targets Uber
A check by National Daily indicates that Uber has been attacked several times by armed robbers in recent times. In the revise case, some passengers were also said to have been attacked by the drivers during transit.
While a driver was killed, some were lucky to have been rescued by police while the
suspected robbers were arrested.
Early in May 2017, an auto mechanic was arrested for attempting to hijack Uber after dispossessing the driver of N80,000 and telephone at Oshodi-Oke, Lagos. However, the quick intervention of personnel of the Lagos State Police Rapid Response Squad (RRS) thwarted the attempt by three armed robbers.
Responding to National Daily’s enquiry, Samantha Allenberg, Communications-Africa said, “We are deeply committed to the safety of both riders and driver-partners. That is why we have made safety features like GPS tracking (of every trip) a reality.
“Our Incident Response Team (IRT) is available 24 hours a day, 7 days a week to respond immediately to any reported incidents or accidents globally, she reiterated.
However, police source revealed that the arrested suspect, Emmanuel John Ugbomah, 37, from Ndukwa, Delta State, had boarded the taxi driven by one Adebisi, a black Toyota Corolla 2009 model, in Lekki with the intention of going to Ikeja but cornered him at Oshodi Oke where they wanted to rob him of the car.