NCC to unveil simplified telecom tariff structure to enhance transparency

The Nigerian Communications Commission (NCC) has announced plans to introduce a simplified tariff structure for telecommunications operators, set for unveiling on December 13, 2024.

This initiative seeks to streamline tariff offerings, enhance transparency, and address consumer concerns over data and airtime usage.

Dr. Maida Wada, the NCC’s Executive Vice Chairman, represented by Director of Public Affairs Mr. Reuben Muoka, disclosed this during a media interaction in Abuja.

The new announcement date replaces the previously scheduled October 27 release, postponed to incorporate broader stakeholder input.

Dr. Wada revealed that the upcoming structure will limit operators to a maximum of seven tariff plans. This regulatory cap aims to alleviate consumer confusion and foster fair competition.

“After concluding extensive consultations with stakeholders, operators are restricted to a maximum of seven tariff plans. This measure will simplify choices for consumers and address misconceptions about data and airtime usage,” Dr. Wada stated.

The new structure mandates telecom operators to limit their tariff and promotional plans to a maximum of seven. This cap, according to Dr. Wada, is expected to address consumer concerns regarding excessive options and hidden charges while fostering fair competition.

“This measure will not only simplify choices for consumers but also address widespread misconceptions about data and airtime usage,” Dr. Wada stated.

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Additionally, the NCC has directed operators to update their contact details with the commission by January 9, 2025, as part of broader efforts to enhance regulatory oversight and ensure compliance with the Licensing Regulations 2019.

The announcement also addressed ongoing consumer grievances related to data depletion. Dr. Wada revealed that the NCC had mandated operators to engage independent audit firms to investigate these issues. Findings indicated that variations in data usage are often linked to device settings, particularly on Android devices, where background applications significantly impact consumption.

“Consumers need to understand that data usage depends on how their devices are configured and the apps running in the background,” Dr. Wada explained, urging users to optimize their device settings.

Dr. John Adeyemi, a telecom consultant, remarked, “This move is long overdue. The cap on tariff plans will improve transparency, which has been a major issue in the industry. However, the success of this policy will depend on how effectively the NCC enforces it.”

Similarly, market analyst Funke Ogundipe highlighted the potential benefits for consumers. “Simplifying tariff options can help users make informed decisions. It’s also likely to reduce the confusion caused by promotional offers that often come with hidden terms,” she said.

The unveiling of the simplified tariff structure is seen as a strategic move to enhance consumer trust and ensure fair play in the telecom industry.

With the December launch date fast approaching, stakeholders anticipate that the NCC’s initiative will set a new standard for telecom regulation in Nigeria.