Business
Angry customers go on rampage in UBA over non-availability of cash
There was pandemonium at the U-Turn Bus stop, Abule Egba branch of UBA on Monday 30, 2023 as a result of non-availability of cash for customers.
It was observed that despite the CBN extension on swap of old notes to the new redesigned notes, the Oliver Alawuba led UBA couldn’t pay customers with either of the new or old naira Notes.
Angry customers vandalized the bank properties when there was neither an over the counter transaction, nor cash from the Automatic teller machine even as there was poor network services to ease banking transactions.
READ ALSO: UBA appoints Bawuah as first female CEO
While the hostility lasted, security personnel on duty took to their heels, pleading that properties should not be destroyed as the bank is making frantic efforts to correct the abnormalities.
A bank staff who craved anonymity divulged that virtually all UBA branches in Lagos are in disarray as no banking transaction can be successfully initiated.
Our reporter who witnessed the Abule Egba scene noticed customers pleading even to access the old note, as they claimed, that their businesses are closed due to non-availability of cash to either buy fuel or pay for electricity.
Mobile police officers were also seen calming customers not to destroy the ATM machines when attempts were made to destroy the ones on sight.
Some customers claimed they had been in the bank as early as 7am even before the bank opened for customers so that they could be quickly attended to, but ended up disappointed.
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