First Bank changes customer’s experience with new app

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First Bank of Nigeria Limited has launched an app to improve mobile banking experience for its customers.

Called the LIT, the app includes bills payment, fund transfer and airtime recharge, and other features.

According to a statement on Friday, the functions of the app include multiple transfers, which allow customers to select several beneficiaries at once for a single transfer; account opening opportunities for non-customers; and account management, enabling customers to identify their relationship managers for immediate assistance depending on needs.

It will also allow customers generate statements via PDF format or through email while having receipts backdated as much as preferred by the customer.

It equally enhances remote banking experience, saving customers the need to visit the bank’s branches, according to the statement.

Chief Executive Officer Adesola Adeduntan added the app would ensure the safety of customers’ funds and provide them with access to renewed, transformative, and adaptable solutions in the current digital landscape.

“Developing the application is essential to make certain that our customers have more ways to seamlessly interact with us. The LIT App is the latest addition to the bank’s robust electronic banking family, with others being the multiple global award-winning FirstMobile,” he added.

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