LAWMA Launches “Know Your PSP” Campaign for Effective Service Delivery

The Lagos Waste Management Authority (LAWMA), has launched “Know Your PSP” campaign, an initiative aimed at improving communication and cooperation between residents and Private Sector Participation (PSP) operators, responsible for waste collection.

Commenting on the initiative, managing director/CEO of LAWMA, Dr. Muyiwa Gbadegesin, said the campaign was aimed at improving waste management practices throughout the state, adding that the initiative would provide residents with detailed information about the specific PSP operators assigned to their areas, for contact and for reporting issues or requesting additional services.

He said, “The ‘Know Your PSP’ campaign is a crucial step in our on-going effort at improving waste management in Lagos State. By equipping residents with the knowledge of who their PSP operators are and how to reach them, we are fostering a collaborative effort for a cleaner city. This initiative will not only enhance service delivery but also promote accountability and responsiveness among PSP operators.”

Gbadegesin said LAWMA had established dedicated helplines and online platforms, where residents could easily access information about their designated PSP operators, report issues, and provide feedbacks, adding that this would make it easier for residents to communicate with their waste services providers, so that challenges were promptly addressed and services consistently delivered.

He noted further, that investigation showed that some residents did not even know their PSP operators nor their contacts, making it impossible to interface with them, on any area of service provision.

“By providing residents with easy access to information and a direct line of communication with their PSP operators, we are making it easier for them to report issues and request services. This streamlined approach will help us address concerns more efficiently and ensure that waste collection services meet the needs of all residents”, he said.

The LAWMA boss appealed to the populace to desist from acts of indiscriminate waste dumping and patronage of the outlawed cart pushers, capable of worsening environmental challenges in the metropolis, especially flooding, as the rains set in.