GTBank denies website cloning amid hacking attempt, says customer data safe

Guaranty Trust Bank (GTBank) has confirmed an attempted hacking incident on its website, which occurred just after the bank renewed its domain name.

Despite widespread concern and media reports, the bank clarified that its website was not cloned, and no customer data was compromised.

GTBank assured customers that it does not store sensitive information on its website and emphasized the inaccuracy of the reports.

The bank’s security team is working to restore domain settings, while urging customers to remain calm and confident in its robust security measures.

In a statement released on Thursday, the bank clarified that while there was an isolated attempt to compromise its website domain, the website had not been cloned, and no customer data was at risk.

GTBank assured its customers and stakeholders that the bank does not store customer information on its website, thereby eliminating the possibility of any data compromise. The bank emphasized that the reports circulating in the media were inaccurate and should be disregarded.

The statement noted that the bank’s Information Security Experts are currently working round the clock to restore domain settings.

GTBank also reaffirmed its unwavering commitment to safeguarding customer data, urging customers to remain calm and confident in the bank’s robust security measures.

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The statement read: “Our attention has been drawn to reports in the media alleging that hackers have seized the Bank’s website, cloned it and intercepted customer data.

“While there was an isolated incident of an attempt to compromise our website domain, we would like to assure all our Customers and Stakeholders that the Bank’s website has not been cloned and that we do not store customer information on our website, and as such, there has been no instance of compromise of customer data.

“Our dedicated team of Information Security Experts are currently working round the clock to restore domain settings, and we can assure our customers that our website will be up shortly.

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“We urge all our Customers to please disregard the claims in these media reports and assure you of our unwavering commitment to safeguarding customer data.”

Recent reports about the hacking attempt on Guaranty Trust Bank (GTBank) sparked widespread concern, particularly after some news outlets suggested that the bank’s website had been seized by hackers, potentially compromising customer data.

The incident reportedly began on the night of August 14, 2024, just a day after GTBank renewed its domain name for another five years.

Some reports claimed that the hackers had created a fake version of the GTBank website to carry out a phishing operation aimed at stealing customer information.